Shipping Policy
We offer free shipping across the United States and prices online are tax-inclusive. For shipments to other countries, please email Support@turbodriveparts.com first to confirm shipping costs, taxes, and delivery timeframes before placing your order.
The estimated delivery date is calculated as the sum of the order processing time and delivery timeframe.
Order Cutoff Time: 6:00 PM (GMT-8) daily
Order Processing Time: 1-2 business days
Delivery Timeframes:
Continental United States: 4-6 business days
U.S. Territories & Remote Regions (e.g., Hawaii, Alaska, Guam, Puerto Rico): 6-8 business day.
Delivery times are estimates provided by carriers and are not guaranteed. External factors including inclement weather, natural disasters, and carrier service disruptions (especially around major holidays) may cause delays. If your package’s tracking status has not been updated for an extended period, or if it has not been delivered within a reasonable time after the estimated delivery date, please reach out to us at Support@turbodriveparts.com. We will open an inquiry with the carrier on your behalf to locate your shipment.
Please note that order cancellations are only permitted prior to shipment. Once the package has been dispatched and is in transit, cancellation requests will not be accepted. If you need to modify the shipping address, please contact us via email and provide your order number along with the correct shipping address.
After your order is shipped, you will receive an email notification with tracking details. To check the logistics information, please click the link below and enter your order details for inquiry:
https://www.turbodriveparts.com/apps/17TRACK
Email: Support@turbodriveparts.com
Support Hours: Monday-Friday 9:00 AM-11:00 PM (GMT-8)